Going through the (selling) emotions

As is often the case in the blogosphere (at least it is in the part I frequent) I’ve seen contrasting posts on, nominally, the same subject over the last few days.

The first was from Jim Keenan, titled ‘Be Emotional’.  In it Jim makes a powerful argument that, to succeed in sales, you need to be emotional at least part of the time.

“When we truly feel what our customers feel, then and only then can we be the best sales person we can be.

Be emotional damn it!”

Dumb as a post – How NOT to use Twitter

I was amused last week to gain another follower on Twitter.  What tickled my funnybone was the fact that this guy has followed (and very quickly unfollowed) me at least half a dozen times before.

Clearly, he loves Twitter as he follows about 62,000 people.  What astonishes me is that he has about 58,500 followers.