This quote came from Greg Alexander’s “Book Review: McKinsey’s Sales Book” on the Sales Benchmark Index blog.
By one of those strange quirks of Internet fate, on the same day I also read a post about one of the author’s of the same book on Bob Apollo’s Inflexion Point blog: “Exclusive McKinsey Interview: Finding the Mountaintops in Your Markets”
What a fascinating difference in two responses to the same book!